| Frequently Asked Questions (FAQs)
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Student Connect
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I still do not receive my "Account Information Sheet" for HKU Portal, what should I do?
Where can I find the "General Information and Instructions" about the application for residential hall membership?
I am a Local student but why my status shown in Personal Particulars being Non-local in my application form (or vice versa)?
What is the difference between Temporary Report and Finalized Report?
Where can I find the information/contact of each Residential Hall and Student Flat?
In Round I, I find that my residential hall membership currently resided in is incorrect, what should I do?
I cannot find my latest status of my application, what should I do?
I still do not receive my "Account Information Sheet" for HKU Portal, what should I do?
If you are Full-time student and would like to apply for Residential Hall Membership, please contact Academic Services on 2859 7082.
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Where can I find the "General Information and Instructions" about the application for residential hall membership?
Please visit the Academic Services web page on http://www.ase.hku.hk/
for details.
For any enquiries, please contact the Academic Services at 2859 7082.
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I am a Local student but why my status shown in Personal Particulars being Non-local in my application form (or vice versa)?
If you are a Local student with Non-local status being shown, you have probably selected "Student Visa" under "Type of Visa/Entry required to study/stay in Hong Kong" while you perform your Master Registration.
Please CANCEL the hall application first and then back to Master Registration to amend your choice to "Visa is not neccessary / Work Visa / Dependant Visa".
If you are a Non-local student with Local status being shown, please CANCEL the hall application first and
then back to Master Registration to amend your choice to "Student Visa" under "Type of Visa/Entry required to study/stay in Hong Kong".
If you registered through paper form, please contact the Academic Services of Registry on 2859 2433 for amendment.
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What is the difference between Temporary Report and Finalized Report?
Temporary Report WILL NOT be treated as an submitted application, i.e. your application WILL NOT be processed after deadline.
It only shows the information that you have saved to the system, you can still make changes and cancel your application within the application period.
To submit your application, you MUST click the button "Finalize and submit this application" and confirm that you want to finalize and submit your application in the pop-up during the application period
if you ensure that there is no change to your application. (View)
Finalized Report shows the information that you have submitted to the system within the application period, your application WILL be processed by HALL after deadline.
No further changes can be made to your application after you have finalized and submit your application.
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Where can I find the information/contact of each Residential Hall and Student Flat?
These information are provided by the Centre of Development and Resources for Students (CEDARS):
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In Round I, I find that my residential hall membership currently resided in is incorrect, what should I do?
Please contact your Hall Manager/Office or the Academic Services of Registry at 2859 7082 for amendment before fill-in the form.
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I cannot find my latest status of my application, what should I do?
The information are maintained by individual hall (for residential hall) or CEDARS (for Student Flat),
you can contact the hall you applied for directly for details.
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Last Updated on Aug 4, 2008.
Computer Centre, The University of Hong Kong
